Disclaimer

The information provided on Eticketrailwaybd.com is for general informational and educational purposes only. While we make every effort to ensure that the information on this website is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Eticketrailwaybd.com is a third-party, independent informational resource designed to help passengers understand and navigate the Bangladesh Railway e-ticketing system. We provide guides, tutorials, and reference information to simplify the online ticket booking process.

We do NOT operate the e-ticketing system. We do NOT sell tickets, process payments, issue refunds, or handle cancellations. All ticket bookings are made exclusively through the official Bangladesh Railway portal at eticket.railway.gov.bd or through the official Rail Sheba mobile app.

When you use the train search form on our website, you are redirected to the official Bangladesh Railway portal to complete your booking. We act as a bridge to help you find the right information and navigate to the official booking system, but we are not involved in the actual transaction process.

We make reasonable efforts to keep the information on this website accurate and current. However, Bangladesh Railway frequently updates its schedules, fares, seat availability, policies, and procedures without prior notice. Information on our website may become outdated or inaccurate as a result.

Train schedules, fare charts, seat availability, and refund policies shown on our website are for reference purposes only and should not be considered definitive. Always verify all details on the official Bangladesh Railway portal before making any travel decisions or financial commitments.

If you find any information on our website that appears to be incorrect or outdated, please contact us at support@eticketrailwaybd.com so we can update it promptly.

Our website contains links to external websites, including the official Bangladesh Railway e-ticketing portal. These links are provided for your convenience and to help you access the official booking system directly. We have no control over the content, nature, or availability of those external sites.

The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. We take no responsibility for the content, privacy policies, or practices of any linked third-party websites. You should review the terms and privacy policy of any external site you visit.

Eticketrailwaybd.com cannot process complaints, handle refund requests, or resolve ticket-related disputes on behalf of Bangladesh Railway. If you have a grievance related to a ticket purchased through the e-ticket website or Rail Sheba app, you must contact Bangladesh Railway directly.

For any other grievance including tickets purchased from counters or any sort of inconvenience caused at stations or trains during travel, passengers are requested to raise their complaints to Bangladesh Railway through the concerned Guard. Any such complaint must be supported by the corresponding tickets. Such grievances will be strictly regulated by Bangladesh Railways Act, 1890 (Act IX of 1890) and Bangladesh Railway Coaching Tariff.

Bangladesh Railway has warned passengers about fake third-party mobile applications on Google Play Store and other platforms that claim to sell train tickets. These unauthorized apps may compromise your personal and financial information.

The only official mobile application for Bangladesh Railway e-ticketing is "Rail Sheba," published by Bangladesh Railway on Google Play Store. Eticketrailwaybd.com will not be held responsible for any losses incurred through the use of unofficial or fraudulent applications.

Eticketrailwaybd.com displays advertisements through Google AdSense to support the operational costs of maintaining this free informational resource. These advertisements are clearly distinguishable from our editorial content. We do not endorse any products or services advertised on our website, and we are not responsible for the claims made by advertisers.

Some advertisements may be targeted based on your browsing activity. You can manage your ad preferences through Google Ads Settings. For more information about how ads are served and your privacy rights, please refer to our Privacy Policy.

We reserve the right to update or modify this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting on this page. We encourage you to review this page periodically for any updates.

If you have questions about this Disclaimer, please contact us:

For ticket-related issues, please contact Bangladesh Railway directly: